IN THE DRIVER'S SEAT
ROSS WIGLEY, CSR D01, VANCOUVER
How long have you been a CSR with Canadian Linen?
I have been with Canadian Linen for 17 years.
On average, how many kilometers do you drive in a day?
I started as a route relief driver, and then took a route in Sea to Sky Country (West Vancouver) for 12 years. My drive time went from 500 kilometers a day to approximately 150 kilometers.
What do you enjoy the most about your job?
I love getting out and about to make sure my customers are taken care of.
What is your favourite customer story or interaction?
I remember one time in Whistler, I was sitting in a customer’s office going over inventories when we both noticed my truck rocking side to side. Turns out it was a bear looking for snacks! It wasn't the first time that had happened, but at least I wasn't in the truck for this one!
Do you have a system for organizing your truck?
I was trained to load the truck by invoice, and I still do to this day.
Do you have any pet peeves related to your truck?
No pet peeves about my current truck. It's far better than what I started out in.
Since we’re in the business of laundering, do you iron your own clothes?
I don't iron at home. I'm a year-round shorts and sweater guy, no suit and tie here.
When you’re not in the truck, what are your favourite hobbies?
When I’m not at work, I like spending time with my three daughters and wife. Whether it's softball, dance, soccer or working out, these little ladies are the secret to my youth!
PEOPLE YOU CAN COUNT ON®
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